viernes, 10 de septiembre de 2010

Worksheet # 5

BENCHMARKING

It is a process in which measured products, services and practices that go against the most powerful companies, which ranks # 1 in the Industry.
You want to learn to achieve better business process and this makes the competition grows, benchmarking also include transactions that make learning to be good competition.

The practice of evaluation is to compare performance with others, identify poor performance would have, improve performance, as it should comply with the processes and see all the benefits.

Benchmarking is these are reference types: Generics are comparisons, works are sales or finance, is the service process, Global Worldwide, Cost and Performance is income.
Finally something that is key in this and never forget is the commitment and involvement at all times, the time required, to have the necessary equipment, the process of Rigor and achieve quantitative data.







OUTSOURCING

It is a transfer of control to achieve greater efficiency, companies can look at all the needs are so they can fulfill their mission.

The reasons for outsourcing are using the cut costs, reduce service costs, taking into account the levels of quality, value changes, restructuring charge, a positive change in the quality, knowledge on this subject, having legal contracts, experience, skills, save time in marketing, having service 7 days, 24 hours and obtain customer satisfaction.

The proper process should have identified what is external, have several options so that each provider offers, hiring the best supplier, negotiating with the provider, transition, transformation, the client decides whether to renew or cancel your contract.
Finally, we have risks which are not suitable to perform a contract, suppliers have not, there is no control over personnel.



STRATEGIC ALLIANCE FORMATION PROCESS

The Strategic Alliance has the following training process.

Development Strategy is to study the feasibility of partnerships, their objectives, taking mainly the problems, the challenge and develop strategies for technology, production and population.
Partner Assessment wants to analyze the strengths and weaknesses of a partner, develop strategies to accommodate these, the reasons for the alliance and to be addressed before the problems that may arise.
The Contract Negotiation determines if all and all have clear and realistic goals, have efficient equipment, care of confidential information, and punish poor performance.
Operation Alliance seeks the commitment of senior management of the resources of the alliance work, budgets, giving a reward to the results and evaluate the whole performance.
Termination of the Alliance does is that when the goals have been met or for some reason cannot be met to reassess become all the resources otherwise.

Finally, have the following types of partnerships: financing, cooperative, merger, Acquisition, Joint Venture and product-services.





SIX SIGMA


The Six Sigma is a set of practices that Motorola developed to achieve the improvement of our processes, finding and eliminating defects to be found.

Six Sigma said that achieving business success is important that: continuously efforts, manufacturing and process control (analysis, monitoring) and thus obtain a better process, improve the quality of senior management.
The processes that work with Six Sigma quality produce a small percentage (3.4 per million) of defects in their products, This shows that the objective of Six Sigma is increasingly being achieved more, and that this process seeks to improve quality.








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