STRATEGIC PLANNING

Company's Name_________________________________________________

Background

Before starting the organization must have the following:
1. Origins of the organization
2. Fundamental values
3. Current Mission and Vision
4. Activities
5. Structural design
6. Function manuals
7. Previous plans
8. List of current projects
9. Human resource profile
10. Other issues related to the administration of the company, example Memories.

This will be vital to improve all products.

ANALYSIS MACROENVIROMENTAL

Sales, Production Loans or organization that has ____________________

The environmental analysis should be based on the following topics: the economic, technological, social and political must be practical in describing the analysis and opportunities or threats that may arise.

ANALYSIS MICROENVIROMENTAL

This analysis focuses on what is happening at that time as competition, partners, donors, the authorities.

SCENARIO

Based on the macro and micro analysis defines the scenario this takes all the

probable and improbable or changeable and unchangeable in a given time (years).

PROPOSAL OF A VISION

The purpose of the foregoing is to achieve a vision of the organization, begin to write the Vision with the verb in the infinitive.
The vision should reflect the kind of organization you want, as will the organization in a defined time, the knowledge they have obtained, before having the final Vision can do better IRLA drafts before having the desired .


METHODOLOGY TO WRITE A MISSION

The Mission is influenced by the Vision, is taken into account information from the macro analysis, micro and stage, to enter the mission you feel you must follow the steps.
Step 1
In a spreadsheet Begins work on the general objectives of the organization begins the central column (as achieve an increase in market), then to the left column (which will bring increased benefits), then it will the column on the right (this will bring benefit to the organization).

Step 2
It follows in the spreadsheet, then in the left column is written above only that in order, with that information began to write a mission. Some goals could be used as the beginning or the end of the mission. In any objective analysis can be repeated, that's creativity, it is important that the mission count for the purposes of the organization should ensure that the purposes and mission are related.

SWOT

Analysis should be performed where they are what strengths, weaknesses, opportunities and threats of the organization, so you know what affects or makes the organization stronger if you want you can do on a spreadsheet too.

DIAGNOSTIC VRS. SWOT

To write correctly organizing strategies that are solution to the needs and shortcomings during the SWOT analysis, you must have the following information on similar and dissimilar aspects (you can help in a spreadsheet).

DEFINITIVE STRATEGIES

The strategies should be written by area of organization as follows: Administrative Area Production Area Human Resource Area Quality Department.

CHARACTERIZATION OF THE STRATEGIES

This must have Immediate, Medium Term and Long Term.

PLAN CHART

You must bring the following analysis
Strategies and Actions
Time
Expected Results
Responsible Person
Observation

Worksheet # 5

BENCHMARKING

It is a process in which measured products, services and practices that go against the most powerful companies, which ranks # 1 in the Industry.
You want to learn to achieve better business process and this makes the competition grows, benchmarking also include transactions that make learning to be good competition.

The practice of evaluation is to compare performance with others, identify poor performance would have, improve performance, as it should comply with the processes and see all the benefits.

Benchmarking is these are reference types: Generics are comparisons, works are sales or finance, is the service process, Global Worldwide, Cost and Performance is income.
Finally something that is key in this and never forget is the commitment and involvement at all times, the time required, to have the necessary equipment, the process of Rigor and achieve quantitative data.

OUTSOURCING

It is a transfer of control to achieve greater efficiency, companies can look at all the needs are so they can fulfill their mission.

The reasons for outsourcing are using the cut costs, reduce service costs, taking into account the levels of quality, value changes, restructuring charge, a positive change in the quality, knowledge on this subject, having legal contracts, experience, skills, save time in marketing, having service 7 days, 24 hours and obtain customer satisfaction.

The proper process should have identified what is external, have several options so that each provider offers, hiring the best supplier, negotiating with the provider, transition, transformation, the client decides whether to renew or cancel your contract.
Finally, we have risks which are not suitable to perform a contract, suppliers have not, there is no control over personnel.

STRATEGIC ALLIANCE FORMATION PROCESS

The Strategic Alliance has the following training process.

Development Strategy is to study the feasibility of partnerships, their objectives, taking mainly the problems, the challenge and develop strategies for technology, production and population.
Partner Assessment wants to analyze the strengths and weaknesses of a partner, develop strategies to accommodate these, the reasons for the alliance and to be addressed before the problems that may arise.
The Contract Negotiation determines if all and all have clear and realistic goals, have efficient equipment, care of confidential information, and punish poor performance.
Operation Alliance seeks the commitment of senior management of the resources of the alliance work, budgets, giving a reward to the results and evaluate the whole performance.
Termination of the Alliance does is that when the goals have been met or for some reason cannot be met to reassess become all the resources otherwise.

Finally, have the following types of partnerships: financing, cooperative, merger, Acquisition, Joint Venture and product-services.

SIX SIGMA

The Six Sigma is a set of practices that Motorola developed to achieve the improvement of our processes, finding and eliminating defects to be found.

Six Sigma said that achieving business success is important that: continuously efforts, manufacturing and process control (analysis, monitoring) and thus obtain a better process, improve the quality of senior management.
The processes that work with Six Sigma quality produce a small percentage (3.4 per million) of defects in their products, This shows that the objective of Six Sigma is increasingly being achieved more, and that this process seeks to improve quality.

Different Situations

Here are four situations, which suffer from a conflict, which is why in every situation will be answered the following questions and find out what are the conflicts and solutions you might have.
• Analyze the following situations and identify the people involved.
• Identify type of leadership that each uses.
• Identify and classify the problem if caused by leadership, communication and conflict management.
• Write a solution to every problem.


Situation 1

On one of the scheduled flights from Moscow to the Soviet Far East only half the seats had been taken up so Aeroflot cancelled the flight and told the passengers to wait.

They waited in the packed terminal all that night and indeed all the next day when they were told that their flight would now be leaving.

Trying to join their flight they found that they had to pay an extra 25% of their fare as a fine for missing the first flight.

People involved in this situation are the passengers and chief in charge of everything concerning flights.
• The type of leadership that the chief used the autocratic leader.
• The problem is that in addition to delaying the flight for passengers nearly 24 hours, the airline charged a 25% extra money for having missed the flight.
• The solution to this problem would be, if we really have to delay a flight, then you must first apologize to passengers and serve them in an excellent manner that they are waiting time, and also you do not charge money because They were responsible not to cancel the flight and finally give them a 5% discount on the cost of your ticket for the next flight.

Situation 2

Nigeria ordered 20 million tons of cement worth £650 million to be delivered during 1975. By the middle of October there were already 250 ships queuing to discharge their cement cargoes. A further 100 cement-laden ships were due the following week. Some of these would have to wait for more than two years to dock.

Only 4 million tons of the 20 million tons ordered had been delivered and in addition there were 150 general cargo ships queuing to discharge their cargoes.

By the end of December, 2,500 Greek seamen aboard 150 freighters had been "trapped" for more than seven months while waiting for permission to dock and unload. All seamen who had been stuck for more than four months were being flown home for Christmas by their employers.

The Nigerian government then announced a draft decree enabling them to charge owners £7,000 for every day an unauthorized vessel spent in Nigerian waters.

Normally the docks could handle less than one and a half million tons of cement per year and a basic cause of the congestion would appear to be lack of co-operation, contact and teamwork between different ministries and departments. 

• People involved in this situation are the sailors, buyers of cement and the government of Nigeria.
• The people involved do not use a type of negative leadership.
• This situation suffers three problems first the lack of leadership among the sailors, second, the lack of communication between buyers of cement, the sailors and the Nigerian government and finally the conflict management did not comply because the rules that have the Nigerian government.
• The solution to this problem would be that buyers of cement should accept the amount of quantity that can be sent each year, after ratings have an excellent leader to guide them, there is communication and teamwork between them, finally meet Laws enforced by the government of Nigeria.

Situation 3 

Gerald Smith when leader of the American delegation {5} to the SALT negotiations in Vienna which aimed to limit nuclear weapons, submitted remarkable Russian tables  and drawings which compared the number and size of American and Russian inter-continental rockets and shelters for housing them. He was apparently submitting information prepared by Russian military intelligence them.

In a counter-statement the leader of the Soviet delegation, Vladimir Semenov, made a new evaluation but was openly corrected by his military deputy, Colonel General Ogarkov.

After this meeting, Ogarkov took one of the American delegates to the side and whispered to him. He said there was no occasion whatsoever for the Americans to divulge their knowledge of Soviet military data in front of civilians of the Soviet delegation as these matters is exclusively the concern of Soviet military officials.

A fine picture of conflict instead of co-operation between Russian military and civilian officials that is departments.

People involved in this situation are the leader of the American delegation, the leader of the Soviet delegation, Colonel Orgakov Military and military officials and civilians.
• The type of leadership that are used by all those involved in this situation is the bureaucratic leadership.
• The problem is caused by lead because if all people practice the same leadership, are political and therefore they have different ideas of what is best and what more should not be forgotten that another problem could be the management conflict because they could not reach an agreement.
• The solution to this problem could be that each re-propose what they want to do, discuss at a meeting to see the pros and cons of each of the ideas proposed by all those involved, for in this way to reach an agreement where all parties are winners.

Situation 4

Israel earns much foreign currency from tourist traffic, but it was reported that the Ministry of Tourism continued to receive complaints from Israelis and foreign tourists regarding the inadequacy of sanitary conditions and other facilities at Ben-Gurion airport.

The Ministry spokesman also pointed out that the airport was under the exclusive jurisdiction of the Ministry of Transport, to which all complaints should be referred.

A clear case of passing the buck which appears to disregard the interests of those using the airport. Just what is the job of a Ministry of Tourism?

• People involved in this situation, tourists and the Ministry of Tourism of Israel.
• The Ministry of Tourism used the bureaucratic leadership because he is not seeking new ways to solve the problems, the tourists are the ones who suffer the bad conditions of the airport.
• The problem is that despite the large number of tourists visiting Israel and all the money that is handled in this country, airport conditions are not suitable for tourists, they called for change, but the Ministry of Tourism says that they are not responsible for resolving this, the problem of this situation is caused by bad leadership.
• The solution to this problem would be the Ministry of Tourism to worry about airport conditions, taking into account the tourists to invest in improving the conditions here to be nice for people who visit the country and thanks to tourists is that the country earn enough foreign currency.